If you’re new to NetDocuments or experiencing technical hiccups with the platform, you’ve come to the right place. Whether you’re locked out of your account, dealing with disappearing plugins, or wondering why your documents keep downloading instead of opening, these challenges are incredibly common—and completely fixable.
Top 11 NetDocuments Issues New Users Experience
01. I can’t log in to NetDocuments.
02. Documents download instead of opening and don’t check back in.
03. The NetDocuments plugins are missing from Outlook, Word, and Excel.
04. When an email is saved in NetDocuments, I don’t see a check mark next to that email in Outlook.
05. I am having issues uploading or downloading documents from websites.
06. How do I shut off NetDocuments Notifications?
07. I am having issues with the NetDocuments Stamp in Word.
08. How do I save a Word document as a PDF in NetDocuments?
09. I don’t know how to create a Folder or a subfolder.
10. I cannot find documents in other Cabinets.
11. How to make NetDocuments prompt you to save emails
If you have NetDocuments Tech Issues, please call this number: 801-226-6882 Option 2
How do you sign up for NetDocuments Tech Support and create your first ticket?
How do I Customize my NetDocuments Setup
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How do I customize the list view in NetDocuments?
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How do I customize the advanced search in NetDocuments?
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How do I customize my home screen in NetDocuments?
Tips that save time
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How to get NetDocuments to pop up when saving in Word or Excel automatically?
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How do you get NetDocuments to pop up when saving in Adobe automatically?
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The secret to using NetDocuments on a Mac.
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How to set a default author in NetDocuments.
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How do I create a NetDocuments shortcut on my Desktop?
Using NetDocuments in other Browsers
If you have NetDocuments Tech Issues, please call this number: 801-226-6882 Option 2