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My NetDocuments Plugins in Word/Excel/Outlook have disappeared

By November 8, 2018June 4th, 2022No Comments

Microsoft products like to disable add-ons, so they run faster.  This is not really a NetDocuments specific issue, but all programs that integrate with Microsoft Office.  It’s also a very easy issue to fix.

In Outlook

In Outlook, if NetDocuments is not showing up, it’s probably in the Slow And Disabled COM Add-ins.

Step 1:  Go to File –> Slow and Disabled COM Add-ins

Step 2: Click enable this add-in

In Word, Excel and PowerPoint

The Plugin also might be disabled.  This can happen in all Office Programs.

Step 1:  Go to File –> Options –> Add-Ins

Change the Manage option to Disabled Items and Click Go

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Make sure no NetDocuments Plugins say they are disabled.  If you see something that says NetDocuments here, highlight it, and click enable.  Then click ok.

Step 2: Change the manage from Disabled Items to COM Add-ins

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Make sure that any box that has NetDocuments next to it is checked.

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Step 3: Close the Microsoft Office Program you are in and reopen it.

You might see one of the following messages:

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Click View Disabled Add-ins and enable it

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Click NO