Using NetDocuments for the First Time – Windows Login

Posted in NetDocuments Admin Tips, NetDocuments Tips, NetDocuments Windows Roll-Out on March 7, 2022 by Craig Bayer

Your firm should have provided a direct link to log in to NetDocuments. If they have not, please follow these steps 1-4.

If you have the link, skip down to Step 4.

Step 1: Go to the NetDocuments Login Screen

United States Data Center: https://vault.netvoyage.com/neWeb2/

Canadian Data Center: https://can.netdocuments.com/

Step 2: Click Continue with SSO

Step 3: Type in your Email Address and choose Login with SSO

Step 4: Log in via your Microsoft Office 365 Account

This step might not open up.

Step 5: Make sure you see this program in the system tray of your computer (ndOffice)

Did you see the error: “Sorry, but we’re having trouble signing you in”?

If you get a “Sorry, but we’re having trouble signing you in” error message from Microsoft when logging in to NetDocuments

Please email this article to your IT people and ask them to add you to the NetDocuments App in Azure\Entra.

About the Author

Craig Bayer is the founder and leader of Optiable, an award-winning document management (DMS) consulting firm dedicated to helping law firms seamlessly integrate NetDocuments. Specializing in firms with 10 to 150 users, he has successfully guided over 500 law firms across the United States and Canada through NetDocuments implementations since 2010.

With deep expertise in the legal industry, Craig has a proven track record of optimizing technology to meet the unique needs of law firms. His certifications include industry-leading tools such as Amicus Attorney, Centerbase, Clio, PCLaw, HotDocs, TimeMatters, Soluno, and Worldox, enabling him to deliver comprehensive solutions tailored to each client’s workflow and goals.

Craig Bayer

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