Common Issues when installing NetDocuments.
When installing ndOffice, you get this error message: Please install MS Office 2010 SP2 or newer and run this installer again; when attempting to install ndOffice
After installing ndMail, users get this message: Users are getting a SQL Logic Error Message when logging into NetDocuments
Are you going to run the NetDocuments Batch File correctly?
After 300 plus installs, we find that some IT Providers gloss over the fact that this contains both HKLM and HKCU registry entries. HKLM keys are easy to push out. HKCU Keys are not. If you log on as an administrator to a machine and try and push out HKCU keys, it won’t work. You need to be logged in as the current user. To get around this, you can put the HKCU batch file in a login script. When the current user logs in, it will apply the HKCU keys properly.
Easy fixes to common user complaints
Adding a New User to NetDocuments
NetDocuments Installation on other devices
NetDocuments Tech Support
Call this number: 801-226-6882 Option 2