Are you going to run the NetDocuments Batch File correctly?
After 450 plus installs, we find that some IT providers gloss over the fact that the batch file contains both HKLM and HKCU registry entries. HKLM keys are easy to push out. HKCU Keys are not. If you log on to a machine as an administrator and try to push out HKCU keys, it won’t work. You need to be logged in as the current user. You can put the HKCU batch file in a login script to get around this. When the current user logs in, it will apply the HKCU keys properly.
Watch this video to determine if the batch file got installed correctly.
Easy fixes to common user complaints
Adding a New User to NetDocuments
NetDocuments Installation on other devices
NetDocuments Tech Support
- Call this number: 801-226-6882 Option 2