Fujitsu ScanSnap scanners have historically offered direct integration with NetDocuments. However, this integration is no longer supported. We’re leaving this guide here for reference, but if these steps don’t work, don’t spend time troubleshooting — just use the Adobe-based method instead.
Important: The NetDocuments ScanSnap integration is no longer supported, regardless of where you purchased your scanner. If these steps don’t work, switch to the Adobe scanning method — it works reliably for all setups.
Recommended fallback: Scanning to NetDocuments via Adobe Acrobat
PART 1: Installing the NetDocuments ScanSnap Connector
Step 1: Download and run the installation file
See: https://support.netdocuments.com/s/article/Fujitsu-ScanSnap-Connector
Step 2: Click Next
Step 3: Click I Agree and Next
Step 4: Click Just me and Next
Step 5: Click Next
Step 6: Click Close
Step 7: Launch the ndScanSnap Setup
Step 8: Click Initialize COM Objects
Step 9: Click Login into NetDocuments and enter your NetDocuments Login Information
Step 10: Click Allow
Step 11: Click Select Default Container
Step 12: Choose a default container
Just pick the main cabinet you will be scanning to.
Step 13: Check the rename file and Select Container
Part 2: Integration of the ScanSnap Software with NetDocuments
This all depends on which software you have installed. There are two ways outlined below.
Step 1: Go to the ScanSnap Icon in your system tray
Step 2: Right-click on the Icon and click on Scan Button Settings…
Step 3: Make sure NetDocuments is selected
Step 1: Go to the ScanSnap Icon in your system tray
Step 2: Click Edit Profile
Step 3: Under Scan to Folder, Choose NetDocuments as the Application
Troubleshooting
If these steps don’t work, the integration is no longer supported and further troubleshooting won’t help. Switch to the Adobe-based scanning method, which works reliably across all setups: Scanning to NetDocuments via Adobe Acrobat