How to Force Outlook to Open all links in your default browser

Posted in NetDocuments Tips on October 4, 2023 by Craig Bayer

In this previous post, I talked about how Microsoft makes the default web browser Edge when clicking on links in Outlook, regardless of the user’s default browser.

This causes issues when a NetDocuments user has Chrome or Firefox as their default web browser.

You can go into Outlook and change this setting, but you must do that on each computer.

One of the best IT Directors I know,  Johnston Smith, recently figured out how to change this for your whole firm.

Follow these steps to manage the policy in the Cloud Policy service for Microsoft 365:

  1. Navigate to the Microsoft 365 Apps admin center and select Sign in.
  2. Under Customization, select Policy Management
  3. Under Policy configurations, select Create.
  4. Type in “Default Browser in Outlook” and Click Next.
  5. For Scope, choose This Policy configuration applies to all users.
  6. Select Next.
  7. Under Configure Settings, search for “Choose which browser opens web links”.
  8. Select Default Browser and Click Apply
  9. Adjust the Configuration settings to the desired configuration, and then select Apply.
  10. Select Next.
  11. Review your policy, then select Create.
  12. Select Done.

About the Author

Craig Bayer is the founder and leader of Optiable, an award-winning document management (DMS) consulting firm dedicated to helping law firms seamlessly integrate NetDocuments. Specializing in firms with 10 to 150 users, he has successfully guided over 500 law firms across the United States and Canada through NetDocuments implementations since 2010.

With deep expertise in the legal industry, Craig has a proven track record of optimizing technology to meet the unique needs of law firms. His certifications include industry-leading tools such as Amicus Attorney, Centerbase, Clio, PCLaw, HotDocs, TimeMatters, Soluno, and Worldox, enabling him to deliver comprehensive solutions tailored to each client’s workflow and goals.

Craig Bayer