You get a Sorry, but we’re having trouble signing you in an error message from Microsoft when logging in to NetDocuments

Sorry, but we’re having trouble signing you in.

Your administrator has configured the application NetDocuments to block users unless they are specifically granted access to the application.

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If you are getting this error message, that means that you haven’t been added to the NetDocuments Application in Office 365\Azure\Entra ID.

 

Send this article to your IT, and it will fix the issue.