When Using Email Link or Deliver a Secured Link, NetDocuments Is Adding Weird Numbers to the Email Instead of the Link

Posted in NetDocuments Tips on July 8, 2025 by Craig Bayer

 

Instead of NetDocuments putting the link its adding weird characters, like below:

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Step 1:  Go to File –> Options

 

Step 2:  Click Mail and Scroll Down to Message Format

 

Step 3:  Check the box next to User Cascading Style Sheets (CSS) for appearance of messages

 

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About the Author

Craig Bayer is the founder and leader of Optiable, an award-winning document management (DMS) consulting firm dedicated to helping law firms seamlessly integrate NetDocuments. Specializing in firms with 10 to 150 users, he has successfully guided over 500 law firms across the United States and Canada through NetDocuments implementations since 2010.

With deep expertise in the legal industry, Craig has a proven track record of optimizing technology to meet the unique needs of law firms. His certifications include industry-leading tools such as Amicus Attorney, Centerbase, Clio, PCLaw, HotDocs, TimeMatters, Soluno, and Worldox, enabling him to deliver comprehensive solutions tailored to each client’s workflow and goals.

Craig Bayer