Your firm should have provided a direct link to log in to NetDocuments. If they have not, please follow these steps 1-4.
If you have the link, skip down to Step 5
Step 1: Go to this Website
United States Data Center: https://optiable.com/netdocs-login/
Canadian Data Center: https://can.netdocuments.com/
Step 2: Click Need login assistance?
Step 3: I want to use my organization’s login
Step 4: Enter your Work Email Address
Step 5: Login via your Windows Account
Step 6: Make sure you see this program in the system tray of your computer (ndOffice)
Step 7: Click Use Organizations Login
If you see this screen, click on Use Organziation’s login
Step 8: Restart your Computer
If you get a Sorry, but we’re having trouble signing you in an error message from Microsoft when logging in to NetDocuments
Send this article to your IT.