This document cannot be opened as it may have been removed or you do not have access rights. Please logout and then re-login to update the list or make sure you’re not logged in with different user accounts.

Posted in NetDocuments and ndOffice, NetDocuments Security, NetDocuments Tips on June 14, 2022 by Craig Bayer

When attempting to view a document in NetDocuments,  you get this message:

“This document cannot be opened as it may have been removed or you do not have access rights.  Please logout and then re-login to update the list or make sure you’re not logged in with different user accounts.”

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This is an easy fix, you need to logout of ndOffice and then log back in:

 

Step 1:  Click on the Square ND and then the Gear

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Step 2:  Click Logout and then YES

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Step 3:  Click Login

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About the Author

Craig Bayer is the founder and leader of Optiable, an award-winning document management (DMS) consulting firm dedicated to helping law firms seamlessly integrate NetDocuments. Specializing in firms with 10 to 150 users, he has successfully guided over 500 law firms across the United States and Canada through NetDocuments implementations since 2010.

With deep expertise in the legal industry, Craig has a proven track record of optimizing technology to meet the unique needs of law firms. His certifications include industry-leading tools such as Amicus Attorney, Centerbase, Clio, PCLaw, HotDocs, TimeMatters, Soluno, and Worldox, enabling him to deliver comprehensive solutions tailored to each client’s workflow and goals.

Craig Bayer

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