A user (usually new) will get the following message when attempting to login to NetDocuments:
Sorry, but we’re having trouble signing you in.
Please send the instructions to your IT person with the email address of the user effected.
Step 1: Login to Azure
https://portal.azure.com/#home
Step 2: Click on Microsoft Entra ID
Step 3: Go to Manage and Click on Enterprise Applications
Step 4: Click on NetDocuments
Step 5: Go to Users and Groups
Step 6: Click Add User/group
Step 7: Click on None Selected under User and Groups and Search for the user
Step 8: Click Select and then assign
