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Adding New Users to NetDocuments when using Single Sign on through Azure

By June 6, 2022No Comments

 

A user (usually new) will get the following message when attempting to login to NetDocuments:

Sorry, but we’re having trouble signing you in.

Please send the instructions to your IT person with the email address of the user effected.

Step 1: Login to Azure

https://portal.azure.com/#home

Step 2: Click on Azure Active Directory

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Step 3: Click on Enterprise Applications

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Step 4: Click on NetDocuments

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Step 5: Go to Users and Groups

Step 6:  Click Add User

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Step 7: Click on User and Groups

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Step 8: Double Click on the User that is having the login issue.  

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Step 9: Click Select and then assign

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