How to change a client or matter description in NetDocuments

Posted in NetDocuments Admin Tips, NetDocuments Tips on May 12, 2025 by Craig Bayer

Updating a client or matter description in NetDocuments is a straightforward but essential task for administrators managing their organization’s legal document workflows. Ensuring that client and matter descriptions are accurate and up to date is critical for maintaining organization, enabling seamless search functionality, and enhancing collaboration across teams.

This guide is designed to help NetDocuments Administrators confidently and efficiently update client or matter descriptions within the platform. With our step-by-step instructions, you’ll learn how to make these changes with ease, improving the accuracy of your firm’s document management system and ensuring a more streamlined user experience.

Step 1:  Log into the NetDocuments Admin Console

Step 2:  Go to Profile Attributes

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Step 3:   Open up the Profile Attribute you want to change by clicking on the attribute

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Step 4:  Make your changes and click Save

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About the Author

Craig Bayer is the founder and leader of Optiable, an award-winning document management (DMS) consulting firm dedicated to helping law firms seamlessly integrate NetDocuments. Specializing in firms with 10 to 150 users, he has successfully guided over 500 law firms across the United States and Canada through NetDocuments implementations since 2010.

With deep expertise in the legal industry, Craig has a proven track record of optimizing technology to meet the unique needs of law firms. His certifications include industry-leading tools such as Amicus Attorney, Centerbase, Clio, PCLaw, HotDocs, TimeMatters, Soluno, and Worldox, enabling him to deliver comprehensive solutions tailored to each client’s workflow and goals.

Craig Bayer