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Posted in NetDocuments and ndOffice, NetDocuments Tips on June 28, 2022 by Craig Bayer

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There are two ways primary ways of saving documents into NetDocuments,  ndOffice and ndMail.

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This error message is referring to using ndOffice, not ndMail.

 

I can reliable create this error message when I save an email into NetDocuments via ndSave(ndOffice) and the immediately delete or move the message after I click ndSave.

 

The interesting thing is that everything time I have recreated this message, the email still gets saved into NetDocuments.

 

If you wait a couple of seconds before you move the email, the error message should stop.  If it does not, I would contact NetDocuments Support: 801-226-6882, Option 2

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About the Author

Craig Bayer is the founder and leader of Optiable, an award-winning document management (DMS) consulting firm dedicated to helping law firms seamlessly integrate NetDocuments. Specializing in firms with 10 to 150 users, he has successfully guided over 500 law firms across the United States and Canada through NetDocuments implementations since 2010.

With deep expertise in the legal industry, Craig has a proven track record of optimizing technology to meet the unique needs of law firms. His certifications include industry-leading tools such as Amicus Attorney, Centerbase, Clio, PCLaw, HotDocs, TimeMatters, Soluno, and Worldox, enabling him to deliver comprehensive solutions tailored to each client’s workflow and goals.

Craig Bayer

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